The website www.wisdomunleashed.ch (hereinafter “website”) is owned by Charleen Michel, also referred to as “Wisdom Unleashed”, “we”, “our”, “us”, in this Privacy Policy. You, as a visitor and/or user of our website, agree to the following Privacy Policy, and your use of our site constitutes your acceptance to be bound by the terms and conditions. Your use of our website, and any information that you contribute or provide to us is subject to this Privacy Policy which is set out here, with an effective date March 2023. 
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The following Privacy Policy informs you of how we collect, process and use your personal data, including that which you provide by voluntarily “opting in” to receive a free resource, subscribing to our list or newsletter, purchasing a product, program or service, or contacting us via our website, as well as that which we may collect automatically from you based upon your activity on our Website.
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We may update these terms from time to time and will provide notice via email of any material changes made to this Privacy Policy. We will not provide notice of any minor updates, and acknowledge it is your responsibility to read any updated version(s), and that you agree to be bound by the most updated versions of this Policy.
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PERSONAL INFORMATION WE COLLECT
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Wisdom Unleashed provides several opportunities for you, the user, to voluntarily provide us with your personal information in exchange for a free resource, to be added to or email or subscriber list, or to contact us. Your information helps us to respond to your request in the best way.  If you elect to “opt-in” and provide us with your personal information for any of these purposes, we will collect the information you provide, which may include your name, email address, phone number, and the text of any message you send us. You understand that your decision to provide any information to us in this manner is voluntary, and constitutes your clear consent to allow us to collect, process, and retain it.
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If you elect to fill out the “contact” forms on our website, or provide us with any other communication data, including but not limited to that provided via email, social media messaging or posts, or text messages, we may collect information including your name, email address, phone number, information you share with that social media platform, as well as the text of any message you send electronically. This data will be processed based on our legitimate interest in communicating with you, answer any questions or concerns you have. We may also retain your data to keep a record of the communication.
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If you become a customer, we will collect additional information in order to carry out and complete the purchase and sale of the products, programs or services you have requested, including but not limited to your first and last name, email address, billing address, your interests, invoice and or credit card or payment information, and any other information necessary in order to complete purchase of the product, program or service you elect to buy. We will collect and process this data in order to fulfill our contractual obligation to complete your order and will not retain the information any longer than necessary. We use third party data processors to take and complete payment, and we will not retain nor have access to your payment information.
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If you are on our email list due to your consent to be added, or our legitimate interest in engaging in direct marketing, we may also use your data to send you targeted social media advertisements. All emails from us will clearly state the sender of the email, as well as provide instructions on how to unsubscribe from our list or contact us with any questions or concerns.
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With the «Login” access, we set up and activate your access to the online program portal (“Portal”) for you. The Portal is hosted and maintained on the Wix.com platform. This Portal consists of online programs to access download, including documents, videos and audio recordings which shall remain available to you for the duration of the program.

We may also collect information though Automatic Data Collection Technology. Website usage information is collected using cookies. 

We may use or send standard “cookies” to provide you with a better experience on our website and improve our website by better understanding how you use it. We do not include any personally identifiable information in cookies, and will not employ any other mechanisms (other than those discussed above) to capture data on our website. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You can accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of our Website may not work properly or at all.  Website does not respond to Do Not Track signals sent by your browser.
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We may also collect data about how you use Website, your browsing actions or patterns, computer equipment, IP address, internet connection, and other similar choices you make, including via Google Analytics and Facebook Pixels, in order to obtain statistical data, improve our website and offerings, and ensure you receive information relevant to you. If we utilize this technology, we will use them in compliance with all policies of these third party companies.  We may receive personal data from third parties including Google, social media platforms, search engines, Paypal, and other third party payment processing companies.
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Lawful Grounds for Processing: In order to ensure compliance with the European Union’s General Data Protection Regulation (“GDPR”) we confirm we have lawful grounds for processing the information we collect from you. If you provide your personal information via our “contact” form or send us any other form of electronic communication, we will process your data based upon our legitimate interest to respond to user or customer inquiries. If you elect to receive communication from us by “opting in” and provide us with your name and email address in exchange for a free resource or training, we will process your data for the purpose it was collected based on your affirmative consent to do so, and may periodically send you additional email marketing based upon our legitimate interest in marketing to those that have shown an interest in our products or services. We may also give you the option to be added to our email list, in order to receive our newsletter, information about our products, programs and services, and other information we believe may be of interest to you based upon your decision to opt-in to one or more of our free resources, and will obtain your consent to do so. You may withdraw consent at any time by contacting us and requesting your information be edited, updated, or deleted. 
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HOW AND WHY IT'S COLLECTED
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We collect your personal information when you voluntarily, directly provide it to us to receive a free or paid resource, product, program, or service, or when you fill out a form or send an email to contact us, and we do so in order to provide you with the resource you have indicated you’d like to receive. We may also track your future interactions with our content, and use your personal information to keep you informed about the programs and services you have elected to receive, as well as any linked or similar products, programs or services we think you may be interested in. The information will be collected by us following your choice to manually enter it in, and click to be added to our list. No such information will be collected without your taking action to be added to our list, or in exchange for a free resource.
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We may also receive data from third parties like Google Analytics, Facebook and other advertising platforms, providers of technical or payment services as needed, and other similar third parties. We do our best to only utilize third parties who have been deemed GDPR-compliant, and whom we have either completed a data processing agreement with, or have reviewed and confirmed their policies regarding data processing to ensure compliance.
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HOW WE USE YOUR INFORMATION YOU PROVIDE
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You have the right to know and understand how your information is used. We will use the personally identifiable information you voluntarily give us in order to carry out the service or program you requested, including free resources, online programs, newsletters, periodic promotional emails, and to notify you about any changes to our policies, programs or services
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If you purchase something from us, we will use your billing address and credit card information to complete your desired purchase or purchases only, and will not store or share any such information. By providing this information to us, you understand and agree that we may use and store such information to send emails, bill credit cards in exchange for products, programs or services purchased, or utilize comments for marketing purposes.
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If you make a purchase from us, we may also use your personal information to send necessary updates to our products, programs or services you have purchased, or to keep you informed of any necessary information relating to our products, programs or services.
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Non-Personally Identifiable Information: Additional non-identifying information that is collected may be used to provide an overview of how people are accessing and using Website; it is not used for any additional purposes, and Website does not use any such data to make automated decisions. We may also record some or all information to help create a better user experience. We may use information such as your IP address to help diagnose technical problems with servers or our website, and to determine which portions of our website receive the most traffic, to understand which content is the most useful to our visitors. Your IP address will not personally identify you, and may be used in such limited purposes as outlined above, in order to improve user experience.
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HOW INFORMATION IS STORED AND SHARED
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Wisdom Unleashed is dedicated to keep your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on or sell any of your personal details to anyone. We use your information only for legitimate business purposes: to provide you with the services you have requested or purchased; to identify, manage and track your orders; and if you have opted-in, to send you relevant newsletters or emails and to personalize your experience with us. 

You have the right to know what information is stored (and not stored) and how it is processed. Your information is stored through a data management system, and it is important to us to take appropriate measures to ensure your information is kept confidential. 
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Please be aware we may disclose information provided if we are required to do so by law, or if there is an honest, good faith belief that such disclosure is necessary to protect the rights of Wisdom Unleashed, our website or of Charleen Michel that any portion of our policies are being violated, to prevent or mitigate a belief that a crime may being committed, or to protect that safety or rights of our other users. 
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Wisdom Unleashed with Charleen Michel is a Swiss company. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products, programs, and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
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By collecting and using your personal data, We are acting as a data controller, meaning we determine what information is collected, how long it is stored, and what the Personal Information will be used for. We utilize a third-party company to act as a data processor, which stores information such as names and email addresses that make up our email list. To the best of our ability, we have researched and concluded that all third party data processors we use have advised us they are compliant with the General Data Protection Regulations as well.
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INFORMATION, PROTECTION AND SECURITY
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We use commercially reasonable methods to safeguard your personal data, including that which you provide to use, and that which we collect automatically, by using reasonable online security measures, and sharing your data with reputable third party vendors that are compliant with generally accepted security and safety measures. When purchasing from Wisdom Unleashed your financial details are passed through a secure server using the latest industry standard 256-bit SSL (secure sockets layer) on our website with RSA encryption to assist in the secure transfer of information; however, it can never be guaranteed. We do not retain, and cannot access, details such as your credit card number. Purchases from this site are processed only by the world’s most secure payment processors such as PayPal, trusted by card issuers such as Visa and Mastercard to keep your financial details completely secure.  

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Should we become aware that a data breach has occurred, we will timely notify the competent data protection authorities are informed with as much information as we have available without delay.
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While we do our best to protect the information we collect, and prevent any misuse, unauthorized access, or disclosure, you understand that we cannot be responsible should an unauthorized third party obtain access to our information, without our consent. Should our website be tampered with, you understand that your personal information may be accessed by these unauthorized parties. You agree that we are not responsible for any such actions, and acknowledge you will hold us harmless should your information become intercepted in this way without our knowledge, permission, or consent, which includes a release of any and all claims related to use of such information by such an unauthorized party.
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DATA RETENTION
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We will retain the minimum amount of Personal Information required of yours, including name, email address, and behavior tracking, as long as you elect to remain on our mailing list, and any additional Personal Information as long as it is needed in order to fulfill the purpose for which it was initially collected, such as completing a purchase. We will also retain and use collected information as necessary in order to comply with any legal obligations, resolve any disputes, or as otherwise reasonably determined. If at any point you elect to be removed from our database,  we will delete all your personal information, but be aware that this will prevent you from accessing any of our products, programs and services, even those you have paid for. 

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YOUR RIGHTS TO CONTROL YOUR INFORMATION
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You have the right to update, edit, or delete your information from our database. You may “unsubscribe” from our list at any time, by clicking the “unsubscribe” button at the bottom of any email we send you from our list. Should you wish to request access to information that Charleen Michel has about you, correct or edit any information, or unsubscribe from our email list, and/or remove or delete your information from our database, you also have the option to do so at any time, free of charge, by reaching out to us at: info@wisdomunleashed.ch 
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Right of Access, Right to Rectification Right to Restriction of Processing, Right to Data Portability: You have the right to request information about how your data is being used, request a copy of the data we have, correct or edit data you initially provided us, restrict how we process your data in certain circumstances, receive your personal data in order to use it elsewhere. Please contact us at the above email address for more information.

Right to be Forgotten: You have the right to withdraw your consent to give us your Personal Information by clicking the “unsubscribe” link at the bottom of any email we send to you. Once unsubscribed, we will remove you from our list, and you should not receive any further emails from us, absent a technical glitch.
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THIRD PARTY LINKS - NOT INCLUDED UNDER THIS POLICY
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We may provide links to other websites on our website, from time to time. Unless otherwise stated, this Privacy Policy only covers information that we collect from you on our website, which is expressly controlled by us. You understand that should you click on a link and be taken to another website, this Privacy Policy does not apply, and we have no control, responsibility, or liability for content, activities, or policies of any other company, website, or individual. 

If you have used a third-party service (e.g., Google, Facebook, LinkedIn, etc.) to access this website, you should be aware that such third-party Internet sites and services may collect data in connection with advertising and promotions, etc. They each have their own separate privacy and data collection practices, independent of Wisdom Unleashed. This policy only applies to the services and this website so when you visit other websites linked to our website, you understand that you will need to review the privacy policy of each individual website to confirm their specific policies. You acknowledge and agree that we are not responsible for the privacy policies or practices of third parties.
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Please read and review this Privacy Policy carefully. If you have any questions regarding this policy, your rights herein, or would like to review, update, or remove your information from our database, please contact us at explore@wisdomunleashed.ch or Wisdom Unleashed with Charleen Michel, Chaunt da Crusch 12, CH-7524 Zuoz, Switzerland.
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Zuoz, last updated January 28, 2025
Wisdom Unleashed with Charleen Michel